Lecturers should develop an awareness of the options available in choosing how to behave towards others. This implies a belief in encouraging individuals to become more involved in their own learning. The basic assumption of this training programme is that development of interpersonal skills involves looking inwards in order to bring about improved performance through effective communication.

Learning Outcome

At the end of programme, participants will be able to:

  • Employ the different types of psychological theories and concepts which influence how learning takes place to teach students effectively
  • Apply the communication strategies to communicate with the students
  • Apply the presentation skills to enhance their delivery skills effectively

Who May Attend

For lecturers, teachers, trainers, and administrators in education institutions who are directly or indirectly involved in the teaching and learning environment especially in effective delivery of teaching or training, as well as self-development, and in interpersonal and communication skills.

SectionsTopicsContents
Section 1Non-verbalCommunication- Body language
- Kinetics
- Proxemics
- Paralanguage
Section 2Verbal Communication- Communication model
- Transactional analysis
- Listening - students’ vs teacher’s listening
- Questioning - open vs closed questions
- Presentation skills
Section 3Text Communication- Reading age
- Readability of materials
Section 4Some Related Issues- Reading strategies
- Equal opportunities
- Barriers
- Assertiveness
- Interpersonal skills

Facilitator

Madam Chuah Siew Yoo holds a Master in Education from Universiti Sains Malaysia, and a BA (Hons) and Diploma in Education from Universiti Malaya. She has more than 30 years of teaching experience with more than 10 years in education management and administration.

Madam Chuah regularly conducts professional development programmes which cover topics such as teaching methodology and education technology, classroom management, leadership, personal development and motivation.